Lucky Dog Custom Creations is proud to offer our customers free Personalization on all of our products. We obviously have a few limitations to this policy.
- Throughout our store there are products that we cannot personalize, i.e. mug handles, name badge clasps, dog tag chains, etc.If something we sell that can be personalized, we will personalize it free of charge
- The area available on a product for sublimation may be smaller than the size of the product. Most of the time, this is indicated on the product page, however, some products may not mention this limitation. we will notify you before we start working on your product.
- Free Personalization includes four lines of text and two images or photos. Any work beyond this will cost extra. Lucky Dog will inform you that you have exceeded the limit and let you know the additional cost required.
- Once a product is customized it can no longer be returned unless the item is defective.